Returns & Exchanges
At Mike's Bikes, we want you to be completely satisfied with your gear, which is why we offer a 30-day hassle-free return policy on all bikes and accessories. If your purchase doesn't meet your expectations, simply return it in its original condition for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Securely pack the items in their original packaging, ensuring all tags are attached and any tools or manuals are included.
Ship It Back
Print your prepaid shipping label from the portal and drop the package off at any authorized shipping carrier location.
Receive Your Refund
Once our technicians inspect the returned equipment, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing